We get a lot of questions about backordering PMAGs. This FAQ should answer any questions you may have.
Magpul has made it pretty clear that for the forseeable future, they will be producing only Black PMAGs. Not a single colored PMAG has been produced since Dec 2012.
Updates are posted on the web site's front page.
When will my order ship?
If your order status is "Awaiting Fulfillment" your order has been received and your credit card has been charged.
If your order status is "Pending" your order has already been processed and is on backorder. Any edits to your order will push you to the end of the queue.
Orders containing PMAGs will ship in the order it was received. That will generally be in 3-6 months if not longer. Please do not ask us when yours will ship as we do not know. The bulk of the PMAG orders were received between Dec 14th and Dec 21st. We have received numerous shipments and have ALL been allocated to filling backorders. We do not pull inventory and sell them for more profit on sites such as GunBroker etc.
Please do not email us asking what the status of your order is as they will not be responded to. Login to your account and you can see your order status there. If you checked out as a guest, you will be notified via email of any status changes. Creating an account AFTER you have placed an order will not merge your prior order into this account.
Selecting 2 Day Air shipping will not usher your order to the front of the queue. They will ship in the order they were received.
Are you receiving regular shipments of PMAGs?
Yes. We have received and shipped out over 10,000 PMAGs since Jan 2013.
Your website did not show the PMAGs as being a backorder when I placed my order.
ALL PMAGs have been on backorder since Dec 16th. It was/is CLEARLY posted as such in the product description, front page and FAQ. It is visible in the desktop and mobile versions of the website. This is also posted on the product when checking out.
Will I be charged now or when my order ships?
Your credit card will be charged now.
Can I cancel my pre/backorder?
Yes you can cancel your order, but will incur a 10% cancellation fee.
Cancelling an order can only be done through the Contact Us email form. Make sure to include your name and order number so we can identify the order fast.
Rude and demanding emals will not be responded to and your order will be cancelled minus the 10% cancellation fee.
If I order in-stock items with the backordered PMAGs, will they ship ahead and then the PMAGs later?
No. Your entire order will ship together. If you want to order in-stock items and have them shipped ahead, place a second order with those only.
What will happen to my backorder if they pass legislation and hi-cap magazines get banned?
If the worst should happen, you will be refunded your full amount minus 5%.
Can you send PMAGs as rebuild kits to California?
Currently no. To get backorders fulfilled as quickly as possible, they are being shipped factory direct or from their master distributors.